Privacy Policy

Last Updated: 19 August 2026

Marian Clothing respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, place an order, make an enquiry, book a service, or otherwise interact with Marian Clothing.

By using our website, you agree to the practices described in this Privacy Policy.

1. About Marian Clothing

Marian Clothing is a fashion design and clothing business offering custom-designed clothing, dresses, bridal gowns and robes, bridal pyjamas, Shweshwe clothing, children’s party dresses, and other fashion-related products and services.

For privacy-related enquiries, you can contact us at:

Email: info@marianclothing.co.za
Website: marianclothing.co.za

2. Personal Information We Collect

Depending on how you interact with our website, we may collect the following information:

Full name
Email address
Telephone or mobile number
Billing and delivery address
Shipping information
Order and purchase information
Measurements and clothing preferences provided for custom clothing
Information provided when requesting a quotation or custom design
Booking and appointment information
Payment-related information
Information submitted through contact or enquiry forms
Account login information if you create an account
Communications between you and Marian Clothing
Technical information such as IP address, browser type, device information and website usage information

We only request information that is reasonably necessary for the purpose for which it is collected.

3. How We Collect Your Information

We may collect personal information when you:

Create an account on our website
Place an order
Request a custom design or quotation
Make a booking or appointment
Contact us through our website
Subscribe to communications from us
Communicate with us by email, telephone or other available channels
Browse or interact with our website

We may also automatically collect certain technical information through cookies and similar technologies.

4. How We Use Your Information

We may use your personal information to:

Process and fulfil your orders
Arrange delivery of purchased products
Process payments
Provide custom clothing and design services
Communicate with you about your order or enquiry
Confirm and manage appointments
Provide customer support
Respond to questions and requests
Manage your customer account
Improve our website, products and services
Prevent fraud, abuse or unauthorised activity
Maintain business and transaction records
Comply with applicable legal and regulatory requirements
Send marketing communications where permitted and where you have provided the necessary consent

We will not use your personal information for purposes that are incompatible with the purpose for which it was collected, unless permitted or required by law.

5. Online Orders and Payments

When you place an order through our website, we collect information necessary to process and fulfil your purchase.

Payments may be processed through third-party payment providers. Marian Clothing does not necessarily receive or store your complete payment card details when a third-party payment gateway processes your payment.

Payment providers may have their own privacy policies and terms governing how they process your information.

For orders paid by direct bank transfer, we may receive and retain information relating to the payment and transaction for accounting, order fulfilment and record-keeping purposes.

6. Delivery and Shipping

To deliver your order, we may share necessary information such as your name, telephone number and delivery address with our delivery or courier service providers.

We only share information that is reasonably necessary to fulfil the delivery.

7. Custom Designs and Measurements

When you request a custom garment or design, you may voluntarily provide information such as clothing measurements, sizing information, design preferences and other information required to create your garment.

This information will be used to provide the requested service and manage your order.

Where measurements or other information are retained, Marian Clothing will take reasonable steps to protect that information from unauthorised access, loss, misuse or disclosure.

8. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, maintain shopping cart functionality, process orders and understand how visitors use our website.

Cookies may also be used by certain third-party services integrated with our website.

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect the functionality of the website, including shopping cart and checkout features.

9. Third-Party Service Providers

We may use trusted third-party service providers to help operate our website and business. These may include providers involved in:

Website hosting
Payment processing
Shipping and delivery
Website analytics
Email communication
Booking and appointment management
Website security
Customer communication

These providers may process personal information on our behalf or as independent service providers. We take reasonable steps to ensure that information shared with service providers is handled appropriately.

10. Sharing Your Personal Information

Marian Clothing does not sell or rent your personal information to third parties.

We may disclose personal information where reasonably necessary:

To fulfil an order or provide a requested service
To process payments
To arrange delivery
To service providers assisting with our business operations
Where required by law or a lawful authority
To protect our rights, property or customers
Where you have given appropriate consent

11. Protection of Personal Information

Marian Clothing takes reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

12. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing services, maintaining business records, resolving disputes and complying with legal, tax and accounting obligations.

When information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it where appropriate.

13. Your Rights Under POPIA

Where applicable, you have rights in relation to your personal information under the Protection of Personal Information Act, 2013 (POPIA).

These may include the right to:

Request access to personal information we hold about you
Request correction or updating of inaccurate information
Request deletion of personal information where legally permitted
Object to certain forms of processing
Withdraw consent where processing is based on consent
Request information about how your personal information is being processed
Lodge a complaint with the relevant regulatory authority where you believe your privacy rights have been infringed

Requests relating to your personal information can be sent to:

Email: info@marianclothing.co.za

We may need to verify your identity before processing certain requests.

14. Marketing Communications

Where permitted by law, Marian Clothing may send you information about products, promotions, new collections, special offers or services.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.

Please note that you may still receive essential transactional communications relating to orders, payments, deliveries or other services you have requested.

15. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent from a parent or legal guardian.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate steps.

16. External Websites

Our website may contain links to third-party websites or services.

Marian Clothing is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable legal requirements.

The updated version will be published on this page with the relevant “Last Updated” date.

18. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how Marian Clothing handles personal information, please contact us:

Marian Clothing
Email: info@marianclothing.co.za
Website: marianclothing.co.za

We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period.

Marian Clothing
Custom Fashion • Bridal Wear • Traditional • Children’s Dresses • Bespoke Designs